Return Policy
Your satisfaction is our priority. If you’re not completely happy with your purchase, we offer hassle-free returns.
Return Window
You may request a return within 30 days of receiving your order.
Return Cost
Returns are FREE. We provide a prepaid return label.
Eligibility
To qualify for a return:
Items must be unused, in their original condition, and in the original packaging.
Proof of purchase is required.
Refunds
Refunds are issued back to your original payment method.
Once we receive and inspect the item, refunds are processed within 5–7 business days.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours with photos, and we will immediately arrange a replacement or refund.
How to Start a Return
Email: contact@cloudpatio.com
Phone: +1 (201) 975-3018